Full Turnaround Operations

Rhapsody Group can handle embarkation and disembarkation of cruise passengers in any port within our region of activities. We liaise with the cruise ship representatives and the onboard team to ensure efficient collection of passengers and their baggage, transferring them to/from either hotel or airport as required in a timely fashion.

Experienced multilingual staff members assist passengers throughout ensuring a seamless journey between airport and ship. Transfers can also be combined with touring options wherever timings are appropriate to further enhance the experience of guests.

We can accommodate any size of operation at any of our ports.  Our turnaround services include and are not limited to:


Meet & Greet

Meet and greet assistance at port and airport

Airport staffing assistance for arriving and departing guests

Handling chartered and regular flights for arriving and departing guests

Multilingual uniformed staff at port and airport

Visa handling issues at port and airport

Special immigration desk arrangements at port and airport

Follow up after ship departure and preparations of call reports



Coach transfer services from port to airport and vice versa

Private VIP transfer services

Disabled guest transfer assistance


Check-in Formalities 

Pier Check-in Staffing

Strict staff uniform control

Welcome envelopes

Hospitality desks

VIP check-in formalities

Disabled guest check-in assistance


We also provide

Pro active relationship with Port Authorities & Local Airports

Crew Transportation & Assistance

Terminal decoration and signage

Information on Shore Excursions


Luggage Handling

Safe and secure transportation of luggage

Lost luggage assistance, tracing and follow up

Special custom formalities arrangements for bonded transfer of luggage from airport to port and vice versa

Airport and port porter service

Porters training

Luggage truck services at port and airport



  • ADD.  103, Kallirois Avenue 11745 NEOS KOSMOS , ATHENS , GREECE
  • TEL.   +30 210 9242671, 9242608
  • FAX.   +30 210 9210997
  • MAIL. info@rhapsody.gr


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