Port Agency Services
To offer consolidated services we have established our Port Agency Department in Egypt which is gradually expanding to cover all regions and ports of our activities. Our skillful personnel are on call 24 hours a day, 365 days a year. Expert knowledge of ports guarantees professional service which includes but is not limited to:
• Personalized service and knowledge from our experienced staff
• Arrange berth reservation and all port call requirements with the local port authority prior to arrival and during ship’s stay
• Assist with the completion of all relevant documentation
• Full communication with ship crew
• Bunkering
• Fresh water supplies
• Ships chandlery
• Stevedore contracting
• Freight forwarding
• Mail service
• Port information and currency exchange service
• Internal / External Storage
• Legal representation
• 24/7 coverage
• OK to board arrangements
• Visa handling
• Meet & greet service
• Airport / vessel transport and transfers
• Preferential accommodation rates
• Medical assistance
• Crew tours and sports arrangements
• Aircraft chartering
• Fully ISPS trained staff
• Visible port safety information and current security level
• Assist with the completion of all relevant documentation
• Emergency phone and contacts
• Visitors list
• Incident reporting and general log book
• High level security fencing
• Regular Supervisor Visits by Dedicated Day / Nightshift Supervisor
• Ship to Ship Transfers
• Towage and Barge Operations
• Canal Transit Assistance
• Offshore Support
